FAQ
You Might Have Some Questions !
Sign Up
SMCtravel doesn’t believe in charging our users subscription fees. In fact, users all over the world can use our travel management system for FREE!
SMCtravel works with companies of all kinds - whether you’re a small business, midsize business, or a large corporation.
It doesn’t matter whether you’re a startup on a budget, or a Fortune 500 company - we can help!s
You can access SMCtravel from both web and mobile browsers.
This is perfect for those who might want to book travel when they are on the go! The website was designed specifically to be device friendly, whether you are using an Ipad, a smartphone, or a laptop. You can find us at www.smctravel.com!
There are some travel management services that limit the amount of accounts that you can create - but SMCtravel is accessible to any amount of users from your company. You can also delegate tasks to team members so that the right individuals can handle the approval process.
Login
Have no fear! All you have to do is head over to the login form, and fill out the “Forgot Your Password” section. Your password will be retrieved.
It’s important to note that your company admin can create access to all team members, setup the company policies, and also add the “approver information”. It’s that simple, and doesn’t take much time.
Airline Tickets
You can choose from over 400 airlines on SMCtravel, so you don’t have to worry about not having enough choices or options!
SMC’s system is able to “hold the price” when it comes to a booking for a certain period of time. This makes it easier and more convenient to book trips and make sure that you are getting the best price possible. You must complete the approval process and make payment before the booking deadline.
No. Bookings often depend on policies and approvers that are set on the SMC platform. If a user does not have an approver assigned, or does not require approval, can complete bookings without any approval.
Payment
This would depend on the airline chosen. The majority of the 400 airlines we offer do not require payment before approval.
You can pay for your bookings on SMCtravel with the following: Bank deposit, Bank transfer, Credit card, Credit account.
Contact us immediately at help@smctravel.com so that we can address the situation.
How long can I keep my SMCtravel account without using its booking feature?
Your SMCtravel account is available to use even if you don’t book a trip for a certain period of time.
E-mail us at help@smctravel.com and we would be happy to address your issues, questions, and concerns.
24/7 Support.